Service Above the Rest
Quality & Transparency
We provide cutting edge, quality air conditioning services with more than 39 years of experience to back up our work. Our team is a group of certified professionals dedicated to providing HVAC repair, maintenance and replacement services for jobs big and small.
Our Services
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Improve your home or office’s air quality with efficient products and invasive services from our team.
Our Team
North Valley Mechanical stands out by bringing a professional atmosphere to the HVAC industry in Phoenix, while maintaining it’s small business, personalized approach with every client.
10k +
Service Calls Completed per Year
300+
New Units Installed
What our customers are saying...
jerry green17:45 03 May 24The tech has a great personality. He was very thorough in testing out two heat pump units. He found that a capacitor was dying, and had him replace it. If it was not replace, it could have gone out during summer usage and cause other problems. I very satisfined.Bruce Mosby16:43 03 May 24He's serviced two houses for over the past 12+ years and has always done a superb job and been excellent to work with.lonnie z16:15 30 Apr 24I have been using North Valley Mechanical for many years! As always, the tech what polite and very thorough! I highly recommend!Robert Keever01:24 30 Apr 24Technician was knowledgeable, respectful and polite. Office staff was polite and very professional.sofiia Gonzalez11:19 26 Apr 24Quick response and excellent work from North Valley Mechanical when our furnace broke down. The technician was knowledgeable and had it up and running in no time.augustine delacruz01:50 26 Apr 24North Valley Mechanical saved the day with their emergency repair service. Our heater was back up and running in no time!caitlin donlin08:36 25 Apr 24Thanks to North Valley Mechanical, our office is now comfortable year-round. Great work on our HVAC maintenance!Joe Boehle00:02 25 Apr 24Richaard performed my initial inspection and was very thorough and professional. His recommendations led us to getting a new HVAC unit which we had been putting off way too long. Tyler helped us make the right choice and had it fully installed within 2 days. Amazing! The technicians that did the install in one day were great and didn’t stop working until the job was finished. They made sure everything was clean before leaving and helped me set-up the thermostat app. I’m super satisfied and recommend North Valley to everyone.Erik De La Torre22:12 24 Apr 24North Valley Mechanical did a fantastic job fixing my air conditioner. Quick response time and friendly service!Bob Osuch01:48 24 Apr 24On time, extremely courteous, mindful of our property, explained everything in detail, paid close attention to every detail.John Simpkins23:45 23 Apr 24North Valley Mechanical delivered efficient and dependable service. They rapidly diagnosed and fixed my heating system, ensuring my family stayed warm during the winter cold.Cathy Bigler14:12 23 Apr 24Konnor worked so hard to fix my air conditioner. It was a blistering hot day and he worked on it for over 3 hours. I think North valley mechanical it's fantastic.David Hull09:13 21 Apr 24Called late on a Sunday night, during this exceptionally busy A/C season, and they came Monday morning. Exceptional service from Javier.Steve Furman00:45 20 Apr 24Javier was amazing. He took his time and was very thorough. Went the extra mile at every step and kept me updated. He then went to our rental condo and did the same thing there. Could not ask for better. Have been using North Valley for about 5 years. The best.Mario Aguayo03:15 19 Apr 24This company quoted me 1250 for a reversing valve. Then never called me to follow up with parts status that was under warranty. I called Semper Fi they found it was just a bad thermostat. They saved me so much money and got running the same day out. Avoid North Valley Mechanical.Amanda Valdez17:33 17 Apr 24I rarely leave reviews but they flat out are no very professional the first guy that came out didn't have the appropriate ladder.. which no big deal I rescheduled but the next time a tech came out he told us to buy more filters to complete the job and we had to do another reschedule which again no big deal. We called them out to finish the job and they said they couldnt go out to finish it and gave me a different quote because its a office space. let people know up front the cost and dont leave people half hanging. I emailed the manager and no response ? if we were told upfront the cost then it would of been different also how come two of the tech that came out didnt say anything about the cost changing. do betterChet Barrett02:15 17 Apr 24Very thorough inspection the tech was quick to ID what was wrong with my unit and got it back up and running quickly. Very satisfiedLiam Mercado10:36 15 Apr 24Efficient and reliable service from North Valley Mechanical. They quickly diagnosed and repaired my heating system, keeping my family warm during the winter chill.Daniel Oropeza10:34 15 Apr 24North Valley Mechanical fixed my AC unit in record time! Professional service, and the technician explained everything clearly. Highly recommend!Gail Pierce22:16 14 Apr 24As always, they arrive when they say, are meticulous with pictures, reports and the way they leave the house. I recommend them constantly .Diane Perez21:59 13 Apr 24I was pleased with the technician’s honesty. I wanted to mention him by name, but his name is not on the invoice. My bad memory wants to say Chris was his name, but I’m not 100% positive. No name on the invoice is the only reason for only four stars.Overall, I was satisfied with this inspection. I would and have already recommended your company to my neighbors.Clifford W Klima14:53 13 Apr 24Impeccable service and products. They are simply the very best in HVAC.ptazelaar15:50 12 Apr 24I was so pleased with the technician who serviced our home. He was pleasant, thorough, informative and careful to make sure that I understood. He patiently dealt with several issues uncovered during his service.Bob Binder01:47 10 Apr 24Came out for a home warranty covered tune up. On time, professional, knowledgeable and no nonsense. Would recommend!JOE SCHILLER17:52 06 Apr 24Awesome customer service from Josh ! He was very knowledgeable, friendly, and truly cared about our needs. Thank you !Ed Kennedy18:38 04 Apr 24Hello,Thank you for preforming the “Checkup” on my 2 heat pump units. I was very happy with the service Joe performed on the 2 units.He was very professional, knowledgeable & friendly. He did a great job on checking the units and answered all my questions. I would definitely recommend Joe & North Valley Mechanical to my friends.A happy customer.Bob Diehl18:09 03 Apr 24Everything explained clearly and options described to our satisfaction too. Polite and professional also.James L Purdy17:12 03 Apr 24NVM is a quality heating and air conditioning firm operating in the greater Phoenix area for many years…I have used them in Scottsdale for ten years+. The Busho family and their very qualified technicians are THEE BEST…Prices are very reasonable and our trust in using them is unmeasurable…5 Star!!!…j&PRoger Hickel15:28 30 Mar 24Replaced 5 each AC/Heat pump units in one day. Very professional and competent crew. I highly recommend North Valley Mechanical.Vicki Packman17:52 29 Mar 24I LOVE THIS COMPANY. DAVID IS THE ABSOLUTELY BEST AND I HAVE COMPLETE FAITH IN HIM!!Mike Hall05:31 29 Mar 24Kurt and his team are very good at what they do and would definitely recommend them to friends and family.Lawrence Scherber02:11 28 Mar 24The two guys who took over to replace my blower motor and search for my refrigerant leak did a very good job. I felt they went above and beyond to solve the problems I was having. Thanks!!Mike Derryberry21:22 27 Mar 24They showed up when they said they would be there and at the end I was given a detailed explanation both in email and in person. I was given a couple of options of when to replace the units with no sales pressure, just information, which I appreciate.scott burton16:52 27 Mar 24Kyle was courteous, knowledgeable and efficient.Definitely would recommend this company.Apple Plumbing Services14:40 25 Mar 24If you are looking for an all-star team, look no further than North Valley Mechanical! I called on a Thursday afternoon and by Friday morning North Valley Mechanical was at our customer's home and repair complete. Our customer was elated! This team is top notch in professionalism, knowledge, efficiency, customer service, and reasonable pricing. Apple Plumbing recommends North Valley Mechanical to all of our customers!Z J20:24 20 Mar 24Such a great tech! He was so helpful and diligent, very patient, made sure to explain everything to me!Michele Magata16:05 20 Mar 24Technician arrived on time, was very professional, and finished the job in a timely manner.Wendy Gralnek02:12 18 Mar 24The man did an excellent job, but I do not want my review posterd on line and therefore will not write onRick Kraus16:26 14 Mar 24been doing business with North Valley Mechanical for 4 years, very satisfactory relationshipMichael Menn15:48 14 Mar 24Have requested the same technician for the last several years, Dave. He is thorough, on time, and reviews everything with me.Mark Valdez19:33 12 Mar 24Kane w/ North Valley Mechanical is an excellent service technician. From start to finish he kept us informed of the inspection process and completed simple repairs on the spot without issue. He provided knowledgeable information on current housing/plumbing codes which allowed me to work with my home builder to correct the issue. Thank you Kane for the great customer service.Betty Slezak01:20 10 Mar 24They came on a Sunday. Stayed until he got the thermostat working correctlyMark MEINERS01:30 09 Mar 24I have used North Valley Mechanical for over ten years to perform maintenance on our A/C and Furnace . The company has always been highly reliable and responsive to our needs. We would highly recommend this company.James Mutz01:46 01 Mar 24Bret and George professionally diagnosed our problem with one of our two units. They removed our old unit and installed the new one. All was very well done. Everything was left in great shape and clean. I highly recommend North Valley Mechanical!Janene Dellenbach03:40 27 Feb 24Wish there was a 4.5 as that would be a better rating. The crew worked steady all day to get our new HVAC unit installed. They were courteous, knowledgeable and kept their work space clean. Thank you!Stan Dinoff21:34 24 Feb 24Josh was extremely knowledgeable and took his time to explain everything in detail when he reviewed our HVAC systemMartha Brown16:52 21 Feb 24Super professional, great tech who had knowledge about my type of HVAC system and good communicator. Will definitely use them again in the future!TJ Miller02:44 16 Feb 24We’ve been customers of North Valley Mechanical for three years. We purchased a new air conditioning unit and furnace from them last May along with the service plan. So far we are very happy with the equipment, the company, and especially the personnel, they are very knowledgeable and professional. A big thumbs up!Susie Woodbury20:02 31 Jan 24Always on time and pleasant professional employees taking care of my AC...year after year! Cheers!Amy Van Der Werf16:56 30 Jan 24We have been customers of NVM for years and had our bi-annual service yesterday. Kyle was our tech and was fabulous. He was quick, he was thorough, and he was kind in breaking the news to us that we that we were likely in the need of two new units sooner than later. He was also patient with our pup who I hadn't had a chance put away, gave him some pets and made sure to say bye to him specifically when he left. Highly recommend NVM and their amazing team.Donald J Becka15:24 29 Jan 24Awesome service and follow up, have been using this company for many years - thank you North Valley Mechanical !Vincent Fiore16:33 26 Jan 24100% Completely Satisfied! We contacted North Valley Mechanical in January of 2024 to assess our HVAC system. Our upstairs would be incredibly hot, while our downstairs would be ice cold. Once Kyle W. showed up and took a look at our system, we knew we were in good hands. Kyle was extremely patient with us as he explained every option that we had open to us. He let us know what we HAD to do, what we SHOULD do and what we COULD do to prevent any issues in the future. Kyle was incredibly helpful at actually explaining our current system setup to us and why it was incorrect and not performing like it should.We decided to have everything taken care of correctly, so that our HVAC system would function 100% properly. The team that was responsible for removing our old system in the attic(including ductwork) and replacing it with the new system was nothing but professional, courteous and really seemed to work well together. We really hope the owner of NVM reads this so he can acknowledge the team of Kyle, George, Xavier, Carlos and Bret for being such an outstanding face of the company.We will continue to recommend North Valley Mechanical to our clients, family and friends!Sarah Brecher19:59 24 Jan 24returned call quickly. was able to schedule next day, Gave me a 5 hr window and was here within a half hour of my scheduled window.. The tech was considerate and professional, I will not work with any other company. My air conditioner/heater is a few yrs old and they have maintained it for at least 10 yrsAnne Perk23:23 23 Jan 24The install has not happened yet, but the purchase process went very smooth. Frank is an excellent and honest reprentative of your companyNori Muster18:52 20 Jan 24It's good to be with a company you can trust. They are established and knowledgable. Kirk, Kendra, Kathy (Kathrine), & Kyle are the best to work with, always ready to help.James Smart-Foster16:47 20 Jan 24Absolutely fantastic experience all round. From scheduling, diagnosis through to repair. Thank youYuri Kuechle18:12 19 Jan 24We have worked with North Valley Mechanical in the past. When our air-conditioners needed replacement, we gave them a call because they have always been responsive, honest, and did good work.It was no surprise to us when Kyle, our sales rep, came in and exceeded our expectations. He was informative, knew the industry, explained the scope of work, and outlined pricing for us. He reiterated NVM's commitment to quality, cleanliness of install, customer satisfaction, and told us we were in good hands.Our units were installed on Monday and the installation went really well. Tuesday, we had questions about the new thermostat and a tech was out here that day to help answer questions. To make matters more difficult, yesterday, I removed one of the thermostats to do some touch-up paint and screwed up the thermostat settings. By this morning another tech was out here helping us reset it. Unbelievable responsiveness.So not only was the pricing more than fair (actually way lower than a major competitor in the market), North Valley Mechanical came through on their commitment to make sure we were completely satisfied with our installation and final product.Their average 4.9 start rating is absolutely deserved!Bill Groezinger17:25 19 Jan 24They were great, they came early and didn'tleave till the job was complete.Maria Teresa18:11 16 Jan 24North Valley Mechanical has been servicing my condo for many years. They are professional and reliable. I would recommend them to anyone.Teresa H07:09 16 Jan 24Brett is the best! He always fixes whatever issue any of our heat/ac systems have. He’s awesome!jack maraschiello03:25 13 Jan 24BOTH JAVIER AND DAVID ARE PROFESSIONALS WHO GOT THE JOB DONE AND EXPLAINED EVERYTHING TO US. COULDN'T BE MORE SATISFIED.Susan Wilson04:27 11 Jan 24Bret (senior technician) provided excellent service and fixed out heat pump during this current cold spell. He explained what the problem was and what he was doing. He also reprogrammed the thermostat so it won't show "aux heat" in the future (as we don't have an auxiliary heat source). Since he was the second technician that North Valley Mechanical sent out Bret indicated that he would share the issue and resolution with the original technician as it was not a common issue.Douglas P Morgan18:24 10 Jan 24They were prompt and did the work. (A rat chewed through a high pressure switch.) They actually made a pitch to upsell us a biannual maintenance program for our two units. Nice job, yet still undecided.John Shaffer18:10 09 Jan 24The technician, Beau Halsey, was on time and diagnosed the problem. He was able to track down the needed replacement part and came back same day to get me up and running. Thank goodness with the recent cold evenings.Stuart Schulman01:50 09 Jan 24Courts, timely, informative. The job got done quickly and in a professional manner. Really nice guy.Lyn Fish18:14 05 Jan 24David provides excellent customer service and maintenance on our heat pump. Thank you David!Adam Smith22:04 04 Jan 24Kyle was great. He was able to be at our house the day after Christmas and helped to assure we were setup with a new AC unit between the two Holiday weeks, restoring the families missed heating!Cheryl Fowler15:02 02 Jan 24North Valley Mechanical came to do routine maintenance on an AC unit that we had installed last year.. we decided to have them look at our other unit as well. Scheduling was easy and professional… our tech, Chris, was on time and did superb work on both units. Would highly recommend North Valley Mechanical to anyone. You won’t be disappointed.Gary Goodwin17:13 31 Dec 23I emailed their website and they came out two days later. So quite responsive.Deborah Ittel18:37 29 Dec 23Chris completed the air conditioning maintenance and said the unit was in excellent shape. He went beyond that & did work that should have been done by the company that installed it. I was very pleased.suzanne wassil15:59 22 Dec 23Nathan is the best. Friendly, ensures we are satisfied, great customer serviceDaren Kest18:01 20 Dec 23Very professional. Felt that they were honest. Felt that the pricing was fair.Jolene Morris17:12 20 Dec 23Excellent Experience. Glad I had them come out. They really know what they are doing and are just fantastic. Their communications and time tracking was excellent. Tech was very polite and considerate and protected my floors while working.J Veee16:52 20 Dec 23Dave Stites was the technician on my heat pump doing a checkup and cleaning. He was very thorough and fully explained the work to me. He was excellent in every way, and another reason I have trusted North Valley for years. Highly recommended!Kent Boettger18:21 14 Dec 23The service technician, Bret, was very professional, knowledgeable and enjoyable to interact with. The person at the office I first connected with through text was very quick to respond. NVM was a pleasure to deal with. I definitely recommend them.Efren Ochoa17:01 14 Dec 23Kyle was professional and did a great job explaining the process and recommending what he thought would help us.Jesus Garcia21:22 07 Dec 23Hats off to North Valley Mechanical for delivering a same-day A/C inspection that went above and beyond my expectations! Rudy, the tech, not only arrived promptly but also demonstrated transparency and fairness in pricing for the new drip I required. What truly stood out was the detailed report with photos that he promptly emailed, offering a comprehensive overview of the A/C situation. North Valley Mechanical, particularly Rudy, has solidified my trust with their prompt, thorough, and customer-centric service. Without a doubt, they'll be my first choice for all future HVAC needs.D. Richards05:48 04 Dec 23Great service, professional and courteous staff, wonderful to do business with.Terry Corbin20:20 01 Dec 23The tech did an excellent job of repairing a condensation drainage leak. He took many photos that demonstrated the problem and his solution.Deb Sudduth01:24 30 Nov 23Our unit was leaking water from the pvc drain pipe. Called Company on a Saturday and they had a service tech out by Monday. Ty/Ray came out; gave us an estimate which was reasonable and fixed our problem. No more leak. Great service. We also use their twice a year service maintenance program. Keeps our unit running smooth. Thanks. DIgor Kravchenko, MD01:47 27 Nov 23Those people are reliable, honest and have loyalty program that helps to save a little on their services and makes you go through AC service every 6 months. I am really happy with them. Highly recommended if you want quality service.Bert Braden04:17 22 Nov 23Technicians are very helpful, efficient and responsive to our questions and needs. Highly recommend North ValleyA Google User02:16 13 Nov 23Technician patiently explained all processes. Looking forward to next maintenance.Walter Schroeder19:38 08 Nov 23I believe that your company has the best understanding of the complex HVAC systems here at Optima Camelview, and I am comfortable entrusting my system to your expert technicians.RELAYNE JONES18:49 07 Nov 23Technician patiently explained all processes. Looking forward to next maintenance.Jane Parker16:25 03 Nov 23I have been a customer of North Valley Mechanical for many years. I am very impressed with their quality of work. They have never disappointed.Faydra Huntingford16:10 23 Oct 23Great experience with North Valley Mechanical, technician was on time. Did a great service job. Cost of service was reasonable. We can already can tell the AC is working better and cooler. Easy to pay service bill online.Linda Loy18:49 18 Oct 23Excellent service, professional staff in office and out in field! Always notified when service is due. On time, great communication in work done and complete explanations.Have been extremely pleased with the company from the top down.Always respond quickly when I have a question.They receive receive 5⭐️⭐️⭐️⭐️⭐️from us!donald coats17:11 16 Oct 23Very knowledgeable and courteous technicians they found the problem and us up and running in no time.I would give them an A on all issues.Amy Sabol02:03 16 Oct 23Jorge & his crew did a fantastic job installing our new mini-split last Friday! Everything looks better than I hoped, my office is so comfortably cool & the unit is quiet! The guys patiently answered all our questions, were meticulous, very nice & completely cleaned up the work area. We couldn't be more pleased! North Valley installed our main house AC unit a few years ago & have always provided excellent service. We highly recommend them!Mike Brosch22:54 14 Oct 23I have worked with Kirk and his team for more than 20 years without so much as a peep. Highly knowledgeable and well trained staff at all levels. I wouldn't even consider another company.BOBBY AKHBARI18:12 14 Oct 23North Valley Mechanical took care of our home on a timely and professional basis. They were honest and upfront with pricing and what needed to be done.Anthony F01:55 10 Oct 23North valley mechanical helped me properly vent my dryer in an old home. They were awesome!Rebecca Merritt05:23 04 Oct 23Service was performed at the appointed time. The technician was friendly, efficient, professional, neat. I am very pleased with the work that was done and with the technician.Roger conner03:21 02 Oct 23Javier was great. Very knowledgeable and thorough. Very nice to work with. North Valley is the best in the ValleyDebra Meiners18:20 30 Sep 23Guys send text showing when they will show up. Very professional and know exactly what their doing. Great company ????Joyce Leo22:51 24 Sep 23I did not realize that the air temp should be 65 for furnace/heat pump exam or 80 degrees for ac in the spring.I’m wondering if that is just for heat pumps because I have never had anyone talk about air temps in other homes I have owned.Chris Halbur16:11 22 Sep 23From calling the office, to the gentlemen that fixed the unit. Did amazing, very helpfulDave Pina19:09 21 Sep 23I would not hesitate to recommend NVM. I am a long time satisfied customer, since 2007.Alexis DeHaas15:53 21 Sep 23Both visits were great, professional, and knowledgeable!! Thank you for fixing our A/C uniit!! :)Jim K03:41 20 Sep 23Excellent customer service and follow through. The owner himself made a visit to our home to address a complicated issue and considering we had a home warranty I'm certain they did a lot of work for far less compensation than they deserved.David Aronson15:36 18 Sep 23Our downstairs AC was not working properly and of course it was around 110 degrees outside. The service Technician was great and fixed it immediately on a Saturday. The nice thing was it was a very inexpensive fix and he showed me the part he replaced. North Valley is the best and very trustworthy.Mike Nuernberger03:21 16 Sep 23What a first class experience!! I made appointment on Tuesday, they came on Thursday ON TIME, and performed a number of tasks, including out door units check and validate performance, indoor units cleaned and validate performance, etc.Their exit report was all is working as they should with only periodic tune up required.Best of all was final bill less than $200!Nicholas Massimo15:47 13 Sep 23I woke up to find that my air conditioning unit had stopped working. I called and got to speak with Kyle who informed me they would have someone out the same day. A few hours later Brett showed up and saved the day.I can't thank North Valley Mechanical enough for prompt, professional, expert work. Y'all are rockstars!michael baumayr18:46 06 Sep 23It's nice to have an A/C company you can trust, especially as the heat rises. After 15 years as a customer, and 2 new A/C units, I wouldn't use anyone else. Their prices are more than competitive and Kirk and his crew provide high-quality service. Highly recommend.Mike Potter16:38 04 Sep 23They are absolutely the worst company out their. They charged us for $1400+ for working parts and didn't fix the problem. Asked questions about why it's still not cooling. They wanted to sell us new unit. Absolutely refused to consider it could be anything else. Owner screamed at my wife . I crawled around and found a piece of duct work had come undone as indicated in picture below. Makes me wonder how many other people they have done this too.Alex Healey15:36 04 Sep 23Kendra got me scheduled for a tech to clear my condensate line for the following day (non-emergency) but was called back within 30 minutes of scheduling for them to tell me they had a tech available that day, expediting my services and getting me taken care of much sooner! I will continue to recommend this business to my customers and anyone I know who is looking for anything A/C-related. Satisfied with their speedy service.Sonia Castleberry00:53 30 Aug 23North Valley saved the day when I was vacationing in remote Alaska, during which my house sitter reported that the AC had gone out. They got to my house as soon as possible (the next morning) and immediately diagnosed and fixed the issue (blown capacitor). And, they coordinated with my home warranty company. We came home to a cool house.Nicole A. Orosco16:21 28 Aug 23I really appreciated North Valley Mechanical for coming out and taking a second look and giving us an honest opinion. They are wonderful to work with and easy to communicate with. Thank you Kendra and your team!Sylvia Nguyen18:30 27 Aug 23I was put in touch with North Valley Mechanical on two separate occasions through my home warranty company. Both times, they were great to deal with from start to finish.The office always contacted and responded to me promptly. They are always very courteous and professional. Technicians were able to identify the issue and fix it promptly.More recently, my AC stopped blowing out cold air in the middle of this crazy summer. I called another company on the approved list and the earliest appointment was 3 days later. When I called North Valley Mechanical, they sent someone out the very next day. The technician identified the problem within 5-10 minutes. Unfortunately, he didn't have the right replacement part so he wasn't able to fix it right then. He said someone from the office will reach out to me. In my desperation and brain fog from this heat, I reached out to the office via text, and they text me back immediately with another appointment for the very next day. The second technician came out and 40 minutes later, I am happily writing this review in the comfort of my own COLD home.Other cool thing - when the first technician came out, they sent me a link with his whereabouts as he was making his way to my house. This helped me to pull myself together prior to arrival.A few years back during another repair, I asked them give me a quote for a new AC unit. They sent someone to see me the very next day.Technicians were pretty straight forward. The two that came this time weren't the friendliest. However, I'm not bothered by it. Writing this more just as a FYI for readers. They were professional. They diagnosed and fixed my issue. That's what matters to me.Their level of service, speed and expedience impressed me. I recommend them!Gina Walthall16:44 24 Aug 23We called at 3:00 to see if they could get someone out to fix our air conditioner. Couldn’t believe they had someone out within the hour. Fixed the problem and everyone was happy. Highly recommend them.Adam Mistretta14:55 17 Aug 23I have been using North Valley mechanical for years now. They always do a great job. Their professionalism is to be admired for sure, especially in today's times. I see no reason why I would ever need to use a different HVAC company again.Stacy Thomas23:42 06 Aug 23North Valley was able to come on the same day, work with my warranty on getting my parts covered and returned same day to finish the repair. All in the 110 degree weather in Phoenix. My famiy and I were very grateful for their responsiveness!Ryan Castillo17:10 31 Jul 23Quick response and on time. Pleasant demeanor. Prompt next-day return with necessary specialty parts that other companies said were weeks out. Honored the AC warranty on parts...unlike the other company. Could not have asked for a better experience on an issues as dire as an AC down in the middle of a Phoenix July. I would not hesitate to hire them again and recommend their prompt, polite, and cost effective services.Sandra Rose01:24 27 Jul 23We were so impressed with the young man that serviced our A/C… I got to call and get his name and ask for him for the next service. Our house is so much cooler after he worked on the A/C.Steven Leal00:51 27 Jul 23I was having alot of issues with my warranty company. North Valley had done work for me previously with them so I contacted them. They got me in the next day and worked everything out with my warranty company. Andre was a great guy and tech and figured out my issue very quickly. Literally saved me from having to evacuate my house due to the heat.Eylon David20:25 25 Jul 23My a/c unit broke during a record breaking heat, unfortunately had to wait 2 weeks for my home warranty to get things done.North valley mechanical was contracted to replace it and had to come for repairs 3 different times… they have been very professional, prompt and on time. The girls answering the phones are super nice and understanding. If/when I’ll need hvac repairs in the future north valley mechanical will be my first call. Thanks for your help!Jan Martinez19:26 18 Jul 23North Valley send Beau to e for a service call on my non-wroking AC. Beau was very efficient and knowledgeable and relayed good advice to me. I received excellent customer service from everyone I spoke with at this company. I will recommend them to others with AC/Heat problems. Thank you, Jan MartinezLydia Houck13:31 09 Jul 23The Gentleman who repaired my a/c was courteous and kind, he quickly assessed the situation and repaired it! After being without a/c for 5 days, this man was a Godsend and I am truly thankful for his work ethic, knowledge and professionalism! Please pay him well and keep him!!!Stephen Font17:06 27 Jun 23I spoke with the on-site tech, Joe, over the phone and he was extremely professional, patient, and helpful. He walked me through the steps to install my Ecobee smart thermostat - it works perfectly! I will be using North Valley Mechanical for all my HVAC needs going forward if that’s the level of customer care they always provideStephen Lankton02:01 19 Jun 23Several great points. Two of which are prompt response to repair needs and knowledgeable and dedicate repair personnel. And, as for the personnel, Bret was a relentless investigator and repairman getting to the bottom of our problem and fixing it! On a subsequent visit Cammeron was dedicated to making the final repairs WORK - and he DID! I am totally and impressed.Elizabeth VanEvera14:01 15 Jun 23While I cannot speak of the $$ value of the repair work of my HVAC system (went through warranty), I can speak to the quality of service of North Valley Mechanical. From the initial contact with office personnel to the technician (Beau) that did the repair work, I received very prompt, courteous, friendly service. When Beau arrived, he was friendly and professional--diagnosed the problem right away. And while he wasn't able to do the repairs on the initial visit (it was a Saturday and parts needed to be ordered), he was able to get the a/c unit running to "tide us over" until the parts arrived. When the parts did come in, he repaired the unit and it wasn't long before our home was cool again!I would also like to speak to the "timeliness" of Beau's arrival--yes, I was given a "window" of time when I could expect the technician to arrive, and while that may seem annoying to some, I appreciate being given even a "ballpark" time of arrival. And both times Beau was scheduled to arrive, it was within the time frame I was given. I also received either a phone call or text message keeping me updated on his arrival time. An app was provided that enabled me to "watch" and know exactly when he pulled up to my house! I didn't have to sit around and wait all day--I went about business as usual, until the block of time I was given. I had a very positive experience with North Valley Mechanical and highly recommend them for a/c or heat repair work!Tim Dwyer02:49 13 Jun 23May experience with North Valley Mechanical is always the American. The technicians arrive on time. They always do a thorough job and take the time to explain their service and provide professional, cogent and polite recommendations. This company provides great service and value.Gene Penna19:41 03 Jun 23I've been using North Valley Mechanical for 10+ years. They installed a dual heat-pump /dual air handler system in my prior home, and I had them back to install a single heat-pump / air handler system in my current home about 6 years ago. Both times we installed American Standard, which is a great brand at a value price. North Valley inspects and services our system, changing out our 6-month filters 2x per year for a reasonable fee. It's easy to book appointments and they always send a prompt and careful technician. We are extremely pleased with the service we receive from Kirk Bushco and the entire crew at North Valley Mechanical. Highly Recommended!Arizona Executive16:45 18 May 23I had this company come out to do a yearly preventative maintenance AC inspection on my unit. They found a few critical areas that needed to be replaced in order to maximize the performance of my AC unit. Their technician was on time and explained in detail what needed to be done. I thought the overall cost for the service was extremely reasonable and now I have peace of mind that my AC unit will hopefully get me through our insane crazy hot summers for a while longer.